Legal
This page explains how to delete your Tounsi account and the data that belongs to it – in the app or by email. The app also works without an account; if you never created one, there is nothing for us to delete.
Delete your account in the app
- Open the Tounsi app and sign in with the account you want to delete.
- Tap More, then Account & profile.
- Tap Delete account permanently and confirm the prompt.
Deletion cannot be undone.
Have your account deleted without the app
No longer have the app, or can’t get in? Send an email to info@tounsi.app and include the email address you used to create the account (with „Sign in with Apple“, possibly Apple’s relay address). Please write from the mailbox of that address so we can be sure the account is yours; otherwise we will ask. We then delete the account the same way the app does.
What is deleted
- your account (sign-in data, email address, display name)
- your learning progress stored in the cloud
- your favorites and favorite lists
- the feedback and word reports you submitted, in the app database
- your customer record at RevenueCat (subscription management)
- on your device: progress, the account’s favorites and unlocked lessons
What is not deleted
- An active subscription: PRO does not end when you delete your account. Cancel it beforehand in your Apple or Google settings. If you later choose „Restore purchases“, the subscription is linked to a new account.
- your purchase history with Apple or Google, which those providers are responsible for
- feedback emails that have already reached our mailbox; we delete them on request by email
- pseudonymous statistics and crash data, if you agreed to them; they are not linked to your account
- the permission you granted the app in your Google account; you can remove it in your Google account settings
Full details are in the app privacy policy, section 5.
This is a translation for convenience. In case of discrepancies, the German version prevails to the extent permitted by law.